Patient Statements

When you start treatment, we bill your insurance per the information on your Billing Information Intake forms. We will send you a statement if your insurance processes your claim(s) and indicates that you have a balance. Most insurance payers take 20-45 days to process claims.

If you have no insurance or your insurance denies your claim(s), then we will send you an invoice for the balance due.

If your insurance or contact information changes, please contact us right away.

Please email us if questions arise at billing@professional-practice.org.

Patient Portal Step-By-Step

We're working out the last bits in setting up to use a more interactive patient portal, in hopes that it will improve your overall experience. Stay tuned!

This thing doesn't work!

If the portal doesn't cooperate, please email us a screenshot of the error message that you're receiving, your name, date of birth, and the name of the provider that you're seeing. Include the patient's name and DOB if it differs from your own.

My Password Doesn't Work

Click the "Forgot Password" link at the login page to reset.

Everything Else

Lots of things don't fit in cute little boxes. If you have a question that isn't addressed here, please email us at billing@professional-practice.org. Be sure to include your name and date of birth, you provider's name, and the patient's name and date of birth if different from your own.