When you send us your Billing Information Form, including your email address, we will email you an invitation to the Patient Portal.

If you didn't receive the email or you didn't activate your access to the portal in time, please email info@professional-practice.org with the following information:

Your name and date of birth.
The patient's name and date of birth (if different)
The name of the provider that you are seeing

... we will send a new message inviting you to activate access to the portal.

Patient Statements & Payments

Patient Portal Step-By-Step

Use this step-by-step list of instructions complete with screenshots to access the portal, your statement, billing details, and to make a payment.

This thing doesn't work!

If the portal doesn't cooperate, please email us with a screenshot of the error message that you're receiving, your name, date of birth, and the name of the provider that you're seeing. Include the patient's name and DOB if it differs from your own.

My Password Doesn't Work

Click the "Forgot Password" link at the login page to reset:

https://portal.kareo.com/app/new/login

Everything Else

Lots of things don't fit in cute little boxes. If you have a question that isn't addressed here, please email us at info@professional-practice.org. Be sure to include your name and date of birth, you provider's name, and the patient's name and date of birth if different than your own.